Terms and Conditions Of Booking:

• The Provider – NiteLite
• The Customer – The person booking NiteLite for their event.

The following contract and its terms will set forth an agreement between the provider and the customer. This written contract sets forth the full, written intention of both parties and supersedes all other written and/or oral agreements between the parties.

General T&Cs

• All bookings will only be confirmed once we receive our contract signed and received along with proof of payment. If no contract document is received, but a deposit is paid, we assume you have read through our terms and documents and hereby agree to these terms.
• NiteLite and employees at a function will not accept responsibility and will not be held liable for any loss, damage, or injury to persons or property, of the client or associated with the client due to negligence or any other cause whatsoever. While every precaution will be taken to ensure the safeguarding of your belongings, NiteLite will not be liable for loss, theft or damage to any property whatsoever (décor, gifts, valuables, etc).

Payment:

• A 50% deposit secures the event date and the balance is required 7 days before your event.
• If your event is within a 30km radius of Durban, then there will be no travelling cost. Travel distances exceeding 30km round trip, will be charged at R4.50 per additional kilometre.
• All bookings must be paid in Full prior to the event. A booking Fee as indicated on your quote applies to all bookings. Any extra hours must be paid for in cash, on the day/night of the event before any services will be rendered.
• In the event that the NiteLite has to setup his equipment ahead of the scheduled setup time due to venue regulations or any other reason, we hereby reserve the right to charge the negotiated per hour rate for the specified amount of hours prior to the start of your Event.
• Please ensure that all outstanding/full amounts are paid in full prior to the day/night of the function. Should cash be your preferred method of payment, please ensure this is given to the NiteLite manager prior to the function. NiteLite reserve the right to cancel your booking if any outstanding amounts are not paid in full prior to your booking date.
• The client is required to sign the acceptance form. Should this form not be signed, but services in any way are rendered by our staff, or any money is paid to our staff it is deemed that the client is in agreement with these terms and conditions as here set, and an agreement is binding as if the client had physically signed the acceptance form.
• Time period in excess of the period agreed, the additional time will be billed to the customer at the following rates:
  • Negotiated rate per additional hour of use.
  • Negotiated per hour Idle hours.
  • After midnight hours are charged at the Negotiated rate per hour

Timing:

• We will be setup 45-60 minutes before your event.
• Should your venue be situated more than 80KM from Durban, we would require accommodation & will bill you the accommodation fees.

Refunds:

In the unlikely event that the Provider is unable to provide the service (including occasional maintenance time) of the agreed service time, depending on the conditions we will stay for a longer time to compensate for the lost time.

• A 50% Deposit is required to book and secure a date. An invoice will be sent to you with our banking details.
• Cancellation Fees are as follows:
• If Function is posted or cancelled, you, the client will be liable for a portion of the agreed fee as set out below (See Cancellation Terms below), NiteLite reserve the right to charge a cancellation Fee as described below.
  • If a service is cancelled 6 months or more prior to the confirmed function date, 25% cancellation fee of the total account (as per the original Package Booked) is due is payable.
  • If a Service is cancelled 5 months prior to the confirmed function date, 30% cancellation fee of the total account (as per the original Package Booked) is due and payable.
  • If a Service is cancelled 4 months prior to the confirmed function date, 40% cancellation fee of the total account (as per the original Package Booked) is due and payable.
  • If a Service is cancelled 3 months prior to the confirmed function date, 50% cancellation fee of the total account (as per the original Package Booked) is due and payable.
  • If a Service is cancelled 2 months prior to the confirmed function date, 75% cancellation fee of the total account (as per the original Package Booked) is due and payable.
  • If a Service is cancelled 1 month prior to the confirmed function date, 100% cancellation fee of the total account is payable (as per the original Package Booked)
  • The client must confirm all changes and cancellations in writing and all payments due to NiteLite are payable before any booking is considered cancelled.
• Dates & Venues are not transferable – a new Quotation & Booking Fee would be required in order to secure our services for a new venue or date.
• We reserve the right to charge travel. Travel is charged at R4.50 per km.
• All bookings are to be paid in full 7 days prior to your booking date.
• No refunds will be made if they are load shedding or unscheduled electricity power cuts.

Loss or Damage to Provider’s Equipment:

• The Customer assumes complete responsibility for any loss of or damage to the Provider’s equipment (other than fair wear and tear) caused by any misuse of the equipment by the Customer, their employees or their guests.
• The Customer shall be responsible for any loss of or damage to the Provider’s equipment caused by Theft, Fire, Flood or Accidental Damage.
• or any other reasons, the client may not claim non-rendering of services and will be held liable for the repair or replacement of such equipment.

Date Changes & Cancellations

• Any request to alter the agreed date of the service must be made in writing and at least thirty (30) days prior to the Customer’s event.
• Any change of date is subject to the availability of the NiteLite on the alternative date and receipt of a new booking contract.

Indemnification

The Customer agrees to, and understands the following:

• The Customer will indemnify the Provider against all liability related to the Customer’s Event and use of the Provider’s equipment.
• The Customer will indemnify the Provider against all liability associated with the use of any pictures taken at the Customer’s event by the Provider or by its operatives, employees or affiliates.
• The customer hereby gives to NiteLite the right and permission to copyright and to reproduce or otherwise use any photographic images included in whole or in part, via any or all media now or hereafter known for illustration, art, promotion, advertising, trade, or for any other purpose.
• In addition, the Customer, hereby releases, discharges and agrees to maintain NiteLite free from any liability arising out of the taking of said picture or any subsequent processing or publication thereof including, without limitation, any claims for libel or invasion of privacy.

Logo / Trademarks:

NiteLite logo will be shown as default at the bottom of the all advertising material. NiteLite reserves the right to take footage (still photographs and/or video footage) of any function that we are involved in, be it directly or indirectly, and reserves the right to use such material for advertising purposes (Our website – https://nitelite.co.za & Social Media Pages).

Access & Power:

• We will also require access to the venue prior to the event.
• The Customer is responsible for providing adequate power. We do not have battery backup for the services so please confirm with your venue that they do.
• No refunds will be made if they are load shedding or unscheduled electricity power cuts.

Raw Footage

• We do not provide raw photos or video

Termination of Hire/Abuse/Threatening behaviour:

NiteLite will not tolerate any abuse or threatening behaviour to any of our staff or equipment. If this occurs NiteLite retains the right to terminate the hire immediately. This applies equally to you and your guests. NiteLite may terminate the hire in cases where our staff feel the equipment belonging to NiteLite is in danger of being damaged or has been damaged due to the actions or unruly behaviour of you or your guests. Wherever possible and reasonable to do so we will speak with you or the venue first to try to resolve the matter before any termination is enacted. If we do terminate, for any reason, the full cost of hire will remain due and we will not issue any refunds for any period of hire not provided.

Please note that this is only a last resort, our staff will be required to explore all other available avenues before a decision is made to implement the clause. We are concerned about you, the client, just as much as our staff.

Events beyond our Control:

The clients agree that some of our services for example the photobooth runs on a 80% service and 20% maintenance module.

NiteLite cannot be held responsible for any circumstances that may prevent us from attending your event; these may include, but are not limited to severe weather conditions, traffic delays, breakdown of our vehicles, sickness or equipment failure. In the case that we cannot attend or fulfil your hire due to events beyond our control we will contact you or the venue as soon as possible. In these instances, our liability will be limited to the refunding of all of monies paid.

• Our equipment is maintained to our standards and serviced as required. As with any electronic equipment, occasionally problems occur. Should a problem occur with the equipment, the best attempt will be made by the entertainer to replace or make do with this or other equipment. Should all attempts fail, we cannot be held liable for the failure of the function. Payment to that point will still need to be rendered.
• Please Note that power failures or scheduled Load Shedding procedures do not entitle the client to claim non-rendering of services. Our staff is NOT responsible for electrical failures or load shedding at the respective Venue.